Roger A. Smith, CPP

Mr. Smith is helping Payroll and HR organizations improve their business processes by providing the following services tailored to the unique needs of each client.  The engagement can be simply a training in the tools, techniques, and methodologies of the service, complete hands-on support throughout the process, or anywhere in between.

Services

If you don’t know where you’re going, any road will take you there.  Developing a strategic plan to define the organization’s direction is an essential part of every leader’s job.

Mr. Smith’s common sense approach facilitates a quick, but thorough, strategic plan development.

 

Strategic Planning

“Isn’t there a better way to do this?”  Have you looked at your business processes to see if they are being done the way they should be, rather than the way they’ve always been done?  Do you have redundant processes?  Process gaps?

Mr. Smith’s process modeling techniques facilitate prompt identification of process problems — and their solutions!

Process Modeling/Process Improvement

What are today’s Best Practices?  Is your organization a “leader” in implementing these practices, are you a “follower,” or are you simply “left behind.”

Because of Mr. Smith’s extensive background and experience in Payroll and HR business processes he can quickly assess your organization’s Best Practice status and make recommendations for improvement where necessary.

Best Practices Assessment

Are you plunging head-first into 1990’s technology?  Technology is not the answer to every problem, but it is an enabler of Best Practices.  Do you have the right technology to meet today’s needs? Do you have the right technology to take you into the future?

Mr. Smith has been tracking Payroll and HR technology for over 35 years.  He can evaluate your current technology and your  future technology plan, or help you develop one.

Technology Assessment

Service name 4

You can’t fix a problem if you don’t know you have a problem.  Is your organization performing at world class levels or is there significant room for improvement?  When you hear people compare metrics such as “average cost per check” are they comparing apples to apples, or is it apples to oranges?

Mr. Smith can lead you through the process of developing meaningful comparisons with partner organizations in order to identify and implement industry-best practices

 

To learn more about how any of these services can help improve your organization, please contact Roger.Smith@PayrollProf.com

Benchmarking

Helping Payroll & HR Improve Business Processes

 

“But that’s the way we’ve always done it here.”   Are you anticipating major changes in your organization.  Is the organization ready for the changes?  No project can succeed without first overcoming the resistance to change.

Mr. Smith can assess your organization’s readiness for change and make specific recommendations to break down resistance.

Change Management